We would love to hear from you — questions about an order, a product, shipping or returns, we respond to every message within 1 business day.
Get in touch
Hi-Genie is operated by HI-GENIE PTY LTD (ABN 69 640 188 441)
Business address: 2 Menzies St, Box Hill VIC 3128, Australia
US warehouse & returns: 1508 NY-22, Wingdale, NY 12594, United States (warehouse only, not open to the public)
Phone: +1 (929) 322-8655
Email: info@higenie-life.com
Hours: Monday–Friday, 9am–5pm (US Eastern Time)
All orders are shipped from our US warehouse. Please do not send returns without first contacting us for a return authorization.
Or simply use the form below and we will get back to you by email: